Microsoft services are hugely popular all around the world and MSN email services are among them. There is nothing wrong to say that they are one of the best email services that are available in the digital world. They let us exchange our important emails quickly, enjoy daily news feed, and we can also scroll through the various information using the in-mail search engine.
However, there are times when users find their MSN not responding which lets them face serious issues while using their accounts. Well, this could happen due to various reasons and some of them are recoverable on your own and others would require technical assistance.
Why MSN Is Unable To Respond?
There are many reasons that your MSN account may not respond while you try to work with it. Some of the major reasons are as follows.
- Poor internet connectivity
- Incompatible web or mobile browser
- Outdated browser
Moreover, these issues can be rectified on your end by applying the appropriate solution which will be later described in this article. In addition to this, users also report issues regarding MSN not responding on internet explorer even if it is working other major web browsers. Here’s why.
Msn Not Working in Internet Explorer
Since both Internet Explorer and MSN are developed by Microsoft, it is not surprising that they work at their best with each other. But users still face issues while working with both of them; here have a look at the reasons that might cause them to such a situation.
- Inappropriate browser settings
- Internet Explorer is occupied with too many cookies and cache files
- Inappropriate time settings
- Firewall and antivirus issues
- Internet connection is down
So, How To Fix This MSN Issue Quickly?
Well, you can follow the simple steps listed below to get rid of MSN not responding to the Internet Explorer issue.
- Clear Browsing Cache & Cookies Files
- Open up your Internet Explorer
- Click on the Gear icon on the top right
- Select the Safety option and then the Delete browsing history option
- Enable the checkmarks next to the following options
- Preserve Favorites website data
- Temporary Internet Files
- Hit the delete button and then remove the cache files from the browser
- Try using MSN in Incognito Window
- In your Internet Explorer, scroll to its settings and select Safety
- Next, click on InPrivate Browsing and start using your MSN account
ALSO READ: How to Fix MSN Not Working in 5 Minutes
Practical Steps to Troubleshoot MSN Not Responding in Chrome
Let’s see the effective ways to fix the problem with MSN mail not working in Chrome.
- Check your account password – First, users need to make sure they enter the correct username and password for their account. This is because users often make the mistake of entering their account password.
- Clear your browser’s cache: Sometimes too much cache, cookies and history can prevent you from opening your MSN account. You can resolve your MSN issue in your browser by clearing your Google Chrome cookies and cache. Let’s see how this can be done.
- Open Google Chrome and click on the “Google Chrome Settings and Management” screen on the right.
- Now click on the “Advanced” option. Then select the “Privacy and Security” option and click the Clear Browsing Data button to proceed to the next step.
- Select the “Cached images and files” option here and go to the next step.
- Now change the start time from the last hour by pressing the “Clear the following” lock button in the drop-down menu.
- Finally, click “Clear View Information” to complete the process.
- Check for Updates: Users should check their latest version of their Chrome browser to make sure all services are running smoothly. Users can check for updates in the “Settings” section of their browser. If they are, you can restart the browser to make sure all settings are saved successfully.
- Ensure a proper Internet connection. Also, avoid using any software that requires high bandwidth. In addition, you should also disable any browser extension or firewall and then try to access your MSN account.
- Switch to another browser – If something doesn’t work in Chrome, users can always switch to another browser and then try to access their MSN account, as the browser may be incompatible with your MSN account.
- Delete existing temporary files and preload them, if any: By deleting temporary files and preloading files, if any, you can resolve the MSN not responding issue in Google Chrome. Here’s how you can do it!
- Start the whole procedure by pressing the “Window + R” key at the same time and type% temp% and press “Enter”.
- Delete everything here, then presses “Window key + R”, type temp and press “Enter”.
- Also delete all the files you come across here.
- Now press the “Window + R” key at the same time and type “prefetch” and press “Enter”.
- Complete the procedure by pressing “Ctrl + A” and delete everything.
- Note that there may be certain files that you cannot delete due to a program running in the background.
- Disable pop-ups and firewalls in your browser – If pop-ups and firewalls are enabled in your browser, it may prevent you from opening your MSN account. The only solution is to disable pop-ups and firewalls from the browser, and then they can try to access the browser. In such cases, things will work very well.
How to Fix MSN Not Responding in Windows 10 Problem?
Sometimes users encounter some technical issues when upgrading Windows to version 10. If you encounter this problem, use the following methods to resolve it.
Method 1: Use Internet Explorer and create a shortcut for MSN
- First of all, open your computer and type Windows + R to open the startup window.
- Now type iexplore in the launcher, and then press Enter.
- Now right-click on Internet Explorer
- Then select the Create desktop shortcut option.
- Now restart your computer and try to open your MSN account.
Method 2: Use System File Checker
- First of all, click on the “Start” icon and enter the Command Prompt in the search box.
- Now right-click Command Prompt, and then click Run as administrator
- Then enter the administrator password and click Allow to complete the process.