Cannot Verify Server Identity IMAP.Gmail

Your iPhone is telling you that the mail server’s certificate is fake if you are getting an error as “cannot verify server identity.” This error occurs due to the strict verification of your iOS device. When using the Mail app, it occurs as one of the most common errors encountered in iOS devices. Let us discuss which are the things that trigger this error to occur on your iOS device, i.e., iPhone. It will try to fetch the server’s SSL certificate in order to connect to a mail server securely. This certificate will be marked as unreliable if it doesn’t match the domain name, expired, or not signed the company. Then cannot verify server identity IMAP.Gmail error pops up under this situation.

How to Fix Cannot Verify Server Identity IMAP.Gmail in iPad and iPhone Devices

  1. Remove your email account and add it again
  • Open the Home screen and click on Settings
  • You will get the chance to select Accounts & Passwords
  • Navigate to the Accounts section and select the concerned email account
  • Go to the bottom of the screen and hit the Delete Account button
  • Confirm that you want to delete the email account by selecting Delete from My iPhone
  • Then the concerned email account will be removed
  • Go back to Settings and access Accounts & Passwords menu
  • Now you will need to select the Add Account option and select your webmail company
  • Enter all information required and follow onscreen instructions
  • It will complete the entire email setup process
  1. Restart the Mail app
  • Open the Home screen
  • Swipe up from the bottom and pause slightly in the middle
  • Swipe right or left to find Messages app
  • Then you need to swipe up on the Messages app card/preview to close it
  • If you are using an iPhone 8 or earlier models, make a double click on the Home button
  • It will help you in viewing your most recently used apps
  • Swiping left or right to navigate through app previews
  • Swipe up on its preview to close the app
  • Retry launching Mail and see if the error is gone after the background apps are closed


These are the steps required to be followed to quit background apps if you are using an earlier iPhone with a physical Home button. As believed by the tech experts, restarting the app could resolve the cannot verify server identity IMAP.Gmail issue we have been discussing today. It is prominent enough to settle random in-app errors. To restart, quit it first if you have you have recently opened the Mail app. If none of the given methods has worked for you, get in touch with the technical support team which is committed to cater satisfactory services to every single user.

Also Read: Create Apple ID Without Credit Card